1. How long will it take to receive my order?
All orders are processed within 2-3 business days. Delivery times depend on your location, but most orders arrive within 5–7 business days.

2. Do you offer international shipping?
Currently, we only ship within the United States. We’re working on expanding to other countries soon—stay tuned!

3. Can I track my order?
Yes! Once your order ships, you will receive a tracking number via email to monitor its progress.

4. Do you offer express shipping?
At this time, we only offer standard shipping. We hope to introduce express options in the future.

5. What is your return policy?
We accept returns within 30 days of purchase for items in new, unused condition. You will receive a refund to your original payment. Learn more.

6. Are shipping costs refundable?
Shipping fees are non-refundable, and customers are responsible for shipping costs for returns and exchanges.

7. Can I exchange an item?
Yes! We offer one exchange per original order. To get started, email us at returns@kidstruckposters.com. Once your exchange is approved, we’ll provide detailed instructions on where to send your item. Please note that you are responsible for the return shipping costs. However, your replacement item will ship for free.

If the replacement item is lower-priced than your original purchase, you’ll receive store credit for the difference. If it is higher-priced, you’ll need to pay the remaining balance.

8. Are your posters suitable for framing?
Absolutely! Our posters are printed on high-quality paper and come in standard sizes, making them easy to frame. For the best aesthetic appeal, we recommend using a 26 x 20-inch frame with a mat.

9. Can I request a custom truck poster?
We currently don’t offer custom posters, but we’re always looking for ideas! Send us your suggestions at hello@kidstruckposters.com.

10. What age group are your posters designed for?
Our posters are perfect for kids ages 3–10 who love trucks and learning!

11. What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay.

12. Is my payment information secure?
Absolutely! We use secure payment processing and encryption to protect your data.

13. Who is behind kidstruckposters.com?
We’re a woman-owned business dedicated to creating fun, educational, and inspiring products for kids who love trucks!

14. Why should I shop with kidstruckposters.com?
Our posters are unique, combining stunning truck illustrations with educational facts and themes designed to inspire young minds.